INTRODUCTION

This Privacy Policy explains how your personal data is collected, processed, stored, and protected during your use of the KAOSS/Google Play Store / Apple Store mobile application and web platform (the "Service"). This policy has been prepared in accordance with the Law on Protection of Personal Data No. 6698 ("KVKK") and relevant international regulations.

 

DATA CONTROLLER

Under KVKK, The Mossi Sağlık ve Kozmetik Ürünleri San. Tic. A.Ş. located at Yakuplu, Birlik Cd. Beysan Sanayi Sitesi 32/1, 34394 Beylikdüzü/İstanbul with tax number 8430667563, is defined as the data controller.

 

PERSONAL DATA COLLECTED

We may collect the following personal data when you use our Services:

 

Data You Provide Directly:

• Name, surname

• Email address

• Phone number

• Date of birth

• Address information

• Username and password

• Profile picture (if uploaded)

• Communication preferences

• Account settings

 

Automatically Collected Data:

 

• Device information (model, operating system, unique device identifiers)

• IP address

• Location information

• Usage statistics and analytics data

• In-app activities and behavioral data

• Data collected through cookies and similar technologies

• Session information

• Performance and error data

 

PURPOSES OF PROCESSING PERSONAL DATA

We process your personal data for the following purposes:

 

• Providing, managing, and improving our Services

• Creating and managing your user account

• Verifying your identity

• Personalizing our products and services

• Communicating with you and providing support

• Improving user experience

• Security and fraud prevention

• Fulfilling our legal obligations

• Analyzing service usage and performing statistical analyses

• Conducting marketing and advertising activities (with your consent)

• Detecting and resolving technical issues

 

TRANSFER OF PERSONAL DATA

Your personal data may be shared with third parties under the following circumstances and purposes:

 

Service Providers:

• Cloud storage services

• Analytics and reporting services

• Payment processors

• Customer service providers

• Marketing and advertising partners

 

Legal Requirements:

• To comply with legal processes (court orders, legal requests)

• With public institutions and regulatory authorities when necessary

• To protect our company's legal rights

 

Your personal data will not be shared with third parties without your explicit consent or except in cases specified in Articles 5 and 6 of KVKK.

 

DATA SECURITY

We implement the following technical and administrative measures to ensure the security of your personal data:

• Data encryption and secure data storage technologies

• Firewalls and anti-virus systems

• Regular security assessments and tests

• Access controls and authorization mechanisms

• Staff training and confidentiality agreements

• Data breach response plans

• Regular backup and disaster recovery systems

 

DATA RETENTION PERIOD

Your personal data will be retained for as long as necessary to provide our services or as required by our legal obligations. Even if you delete your account, we may retain necessary data to fulfill our legal obligations, resolve disputes, ensure security, and prevent fraud.

 

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies on our website and application. These technologies are used to improve user experience, analyze site/application performance, and provide personalized content. For detailed information about cookies, please review our [Cookie Policy].

 

YOUR RIGHTS

In accordance with Article 11 of KVKK, you have the following rights:

 

• To learn whether your personal data is being processed

• To request information about your personal data if it has been processed

• To learn the purpose of processing your personal data and whether it is used in accordance with this purpose

• To know the third parties to whom your personal data is transferred domestically or abroad

• To request correction if your personal data is incomplete or incorrectly processed

• To request the deletion or destruction of your personal data under the conditions set forth in Article 7 of KVKK

• To request that operations regarding the correction of incomplete or incorrect data and the deletion or destruction of your personal data be notified to third parties to whom your personal data has been transferred

• To object to any outcome that may arise against you as a result of analysis of your processed data exclusively through automated systems

• To claim compensation if you suffer damage due to unlawful processing of your personal data

 

To exercise these rights, you can contact us at info@themossi.com or through Yakuplu, Birlik Cd. Beysan Sanayi Sitesi 32/1, 34394 Beylikdüzü/İstanbul

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POLICY CHANGES

We may update this Privacy Policy from time to time. Changes to the policy will take effect upon publication of the updated version on our website and application. In case of significant changes, you will be notified via email or through the application.

 

CONTACT

If you have questions or concerns about this Privacy Policy, please contact us through the following channels:

• Email: info@themossi.com

• Phone: 212 438 82 34

• Address: Yakuplu, Birlik Cd. Beysan Sanayi Sitesi 32/1, 34394 Beylikdüzü/İstanbul

 

This Privacy Policy was last updated on 17.03.2025.